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Unequaled Merchant Customer Service
MerchantPoint is dedicated to providing our referral partners and merchants with the highest quality of customer service and technical support.
Whether you or your merchants have a quick question or need step-by-step assistance with a complex task, MerchantPoint is always ready to help 24 hours a day, 7 days a week. Our customer service and technical support departments are staffed completely in-house.
Receive Unparalleled Support
MerchantPoint’s Referral and Sales Partners benefit from our high standards of support. You will be provided with a dedicated Relationship Manager, a Sales Manager and a support team who will ensure that you receive the resources you need to close more accounts and maintain your portfolio.
You will also have access to free nationwide training, online applications and MerchantPoint’s CRM Account Tracking and Profit System, an online account management tool that will allow you to monitor your portfolio, view company announcements and communicate directly with MerchantPoint’s various departments.
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